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How to Improve eBay Seller Performance

Practical, policy-compliant ways sellers can improve listings, shipping, customer service and account performance.

Strong seller performance starts with accurate listings, reliable fulfillment and professional customer service.

Accurate Listings

Use clear titles, accurate descriptions, honest condition information, useful photographs and complete item specifics.

Reliable Shipping

Set realistic handling times, use reliable shipping services and upload tracking information when required.

Customer Service

Answer buyer questions clearly and resolve legitimate problems promptly.

Monitor Performance

Review the performance information available inside your eBay account and address policy warnings or customer-service issues promptly.